Refund policy
Shipping policy
Processing times are typically 3-4 days from there please allow 3-5 business days to deliver your order. We try our hardest to get your products to you as soon as possible. So we thank you for your patience!
Once your order is picked up by Delivery partner we are no longer responsible for any shipping issues/errors with arrival times. We are not responsible for lost or stolen packages. You will receive an email confirmation when you placed your order. You will then receive a tracking number once your order has shipped. Please check that all shipping/billing addresses are correct before purchase.
my shipping address is incorrect how do i change it?
Please email any shipping adjustments to happystrings27@gmail.com
do you ship internationally?
We ship do ship internationally! Please note all customs and duty fees are the customer's responsibility to pay. These may vary by country.
do you offer whole sale?
yes, we offer wholesale.
do you offer returns?
Unfortunately, at this time we do not offer returns, refunds or exchanges. But we will always be willing to chat and make sure you are helped with any order/issues!
Please note that the size, color, and length may slightly vary between all handmade products.
Please note we do use slight edits on our photos to create a cohesive balance throughout our branding, but we do try to stay as close to the actual colors as possible. Also note colors may vary depending on your screen.